Terms of Service
Last updated: July 2026
Agreement
By downloading, installing, or using the KPOS App, or by using the KPOS Website, you agree to these Terms. If you do not agree, do not use KPOS.
Free trial
KPOS offers a 30-day free trial, full-featured for evaluation. One trial per device — repeatedly resetting to get new free trials is a breach of these Terms and is prevented via a one-way hashed device fingerprint. When the trial ends, the App moves toward a locked/expired state until a license is activated.
License grant
A paid license is per-device: one license key activates KPOS on one device, tied to your email and that device. Multi-device use is not currently supported — do not assume one key works on multiple machines. You may not sublicense, resell, share, or redistribute your license key.
Restrictions
You may not reverse-engineer, decompile, or tamper with the App or its license system; circumvent trial or activation controls; use KPOS for unlawful purposes; or misrepresent your identity at purchase or checkout.
How payment works
Payment today is a manual GCash transfer with admin approval — there is no automated payment gateway and no card processing. You send payment via GCash to the published account, and your license is issued after the payment is manually verified. This is a human process, not instant — expect a short delay, typically within 1 business day.
Refunds
Because KPOS offers a full 30-day free trial, you can fully evaluate it before paying — refunds after purchase are therefore limited, offered at KPOS's discretion for cases like duplicate payment, payment made but license never delivered, or a documented defect that cannot be fixed in a reasonable time. No refunds for change of mind after the license key has been delivered and activated, or for trial-abuse/Terms-breach terminations. Approved refunds are issued back via GCash to the paying number.
Support
KPOS is built and supported by one person, so support is best-effort — not 24/7, not instant. Email info@mykpos.xyz and expect a response typically within 1–3 business days. Bug fixes and updates are delivered through the in-app patch system as they're ready, with no fixed release schedule. Because the App is local-first, most of it keeps working even if our cloud services are briefly down.
The software is provided "as is"
KPOS is provided "as is" without warranties of any kind to the extent permitted by Philippine law. You are responsible for your own store data, for backing it up, and for how you use features like the utang/credit tracker, including compliance with laws applicable to your own dealings with your customers. KPOS is not a party to any debt between you and your customers. KPOS does not provide legal, tax, or regulatory advice and is not a legal authority on Philippine law. Any decision to offer credit/utang, and compliance with lending, consumer-protection, or data-privacy regulations, is solely your responsibility and liability as the business owner. To the maximum extent permitted by law, KPOS is not liable for indirect, incidental, or consequential damages, including lost data or lost profit.
Termination
We may suspend or terminate a license for breach of these Terms — for example tampering, resale, key-sharing, or fraudulent payment.
Deleting your account
You can delete your KPOS Website account any time from your account page. Deleting it does NOT cancel or revoke a licence you already paid for — the website account is only a portal login, while your licence is validated by KPOS App on your own computer and keeps working until it expires. When you delete: your account is deactivated immediately and you are signed out of every device, we keep your records for 30 days in case of a payment dispute, and after that they are permanently and automatically deleted. Completed payment records are kept in anonymised form after that, detached from your name and email, because Philippine tax rules require us to retain proof of sale.
Support guarantee after inactivity
Your licence stays valid and working until its own expiry date, no matter how long you go without using it — we never revoke a licence you already paid for just because it sat idle. What can lapse after 3 months of no activity is our support guarantee on that licence: free re-issue of your key, a device-slot reset, or data-recovery help. If your support guarantee has lapsed, contact info@mykpos.xyz and we'll re-engage it — this is not automatic and not a penalty, just how long we keep the guarantee on standby for an unused licence.
Governing law
These Terms are governed by the laws of the Republic of the Philippines.
Changes to these Terms
We may change these Terms at any time. Continued use of KPOS after a change means you accept the updated Terms.
Contact
Questions about these Terms or the Privacy Policy? Email info@mykpos.xyz.